MAVOS
Documentation

Getting started

Welcome to Mavos

What Mavos does and how the admin dashboard is organised.

Mavos is an all-in-one platform for hospitality and bookable venues. From one account you can:

  • Sell at the counter with a staff point of sale, complete with tabs, tables, tills, and card readers.
  • Let customers serve themselves on a self-service kiosk or by scanning a QR code at their table.
  • Take bookings for tickets, timed sessions (lanes, courts, rooms), and multi-day passes — and sell them right at the counter.
  • Run memberships, loyalty, and gift cards so regulars keep coming back.
  • Manage multiple locations under one company, each with its own menus, devices, and reports.

A quick tour of the admin dashboard

When you sign in you land in the admin dashboard. The sidebar is split into two levels:

Company level

Your company name sits at the top of the sidebar. Settings that apply to your whole business live under Settings (the gear at the bottom of the sidebar):

  • Organisation — business name, currency, tax rate, contact details.
  • Branding — logo, colours, and themes used across your apps and receipts.
  • Users & roles — invite staff and set what they can do, including POS PINs.
  • Payments — your Stripe connection and card reader pool.
  • Integrations — kitchen displays, email, SMS, custom domains, API access.
  • Loyalty, Media library, Documents, Accounting, and the Audit log.

Location level

Just below the company name you'll see a location picker. Everything in the main menu is scoped to the location you've selected. Hover a menu heading to see the pages inside it; clicking the heading takes you to the first one:

  • Dashboard — today's sales at a glance.
  • Orders — the order list, bookings, items sold, upcoming kitchen sends, transactions, and gift cards.
  • Schedule — the daily booking calendar and any blocked-out times.
  • Products — items, bookable products, resources, modifiers, categories and tags, discounts, price rules, and availability.
  • Media — your image library.
  • Customers — your customer list, loyalty settings, and members.
  • Apps — the kiosk, QR ordering, and POS experiences your customers and staff use.
  • Reports — operational and accounting reports.
  • Recommendations — AI-generated suggestions for your business.
  • Ask Ma — chat with your AI assistants (owners and admins).

Each location also has its own settings (under Settings with that location selected): Location details, Hours, Devices, Checkout, and an audit log.

If you run more than one venue, use the location picker to switch — or choose + Add location to set up a new site. See Working with locations.

Where to go next

  1. Work through the first-hour setup checklist — it mirrors the guided setup wizard you see when you first sign up.
  2. Add your menu in Products & modifiers, or import it in bulk.
  3. Pair your hardware: a staff POS, a self-service kiosk, or QR table ordering.
  4. Make it yours with branding and the app builder.
  5. If you take bookings, start with the bookings overview.

Stuck at any point? Contact support — we're happy to help you get set up.